Accessibility statement

Accessibility statement

Introduction

Sant Joan d’Alacant City Council is committed to making its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and mobile applications of the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the website turismosantjoan.es, excluding embedded content from other domains.

Compliance status

This website is currently being evaluated to determine its level of compliance with Royal Decree 1112/2018. Once the accessibility review has been completed, this statement will be updated with the results of the evaluation and, where applicable, with details of any non-accessible content.

Non-accessible content

  1. Disproportionate burden
    1. Not applicable.
  2. Content not within the scope of the applicable legislation
    1. There may be office files in PDF and other formats published before 20 September 2018 that do not fully meet all accessibility requirements, although efforts have been made to ensure that most of them do.
    2. There may be third-party content that has not been developed by Sant Joan d’Alacant City Council or is not under its control, such as office files.
    3. There may be pre-recorded files published before 20 September 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 30/09/2026.

The method used to prepare this statement was an automated review carried out by Everycode S.L. on 30/09/2026.

Last review of the statement: 30/09/2026

Feedback and contact information

You can submit communications regarding accessibility requirements (article 10.2.a of Royal Decree 1112/2018), for example to:

The following communication channels are available for these purposes:

In accordance with article 10.2.b of Royal Decree 1112/2018, you may also submit:

Requests for accessible information must clearly state the facts, reasons and request, so that it can be established that the request is reasonable and legitimate.

Requests for accessible information and complaints can be submitted through the electronic office (sede electrónica) of Sant Joan d’Alacant City Council, as well as through any of the other options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and handled by the Accessibility Unit of Sant Joan d’Alacant City Council.

Enforcement procedure

If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision taken, or the response does not meet the requirements set out in article 12.5, you may file a claim. A claim may also be filed if twenty working days have passed without receiving a response.

Claims can be submitted through the electronic office (sede electrónica) of Sant Joan d’Alacant City Council, as well as through any of the other options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Claims will be received and handled by the Accessibility Unit of Sant Joan d’Alacant City Council.

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